Terms & Conditions
If You Amend Your Booking
We will make every effort to accommodate the changes. However, if your booking includes a ticket for an attraction such as a venue, museum, palace, or garden, changes may not be possible, and the following cancellation charges will apply:
- Any changes made within 7 days of departure will be considered a cancellation, and a 100% cancellation fee will apply.
- For day trips involving admission tickets, the cancellation charge is 100%.
Timetables
Timetables provided at the time of booking are estimates and may be subject to change due to circumstances beyond our control. We will always inform you if change occurs.
Seating & Requests
Coach seats are not pre-allocated. If you have a seating preference, please inform us at the time of booking, and we will do our best to accommodate your request.
We strive to meet any special requests but cannot guarantee fulfilment. Please notify us of any requests prior to booking
If We Amend Your Booking
Our day trips are planned well in advance. While we strive to adhere to schedules, minor changes, such as adjustments to departure times or pick-up points, may be necessary.
We will notify you of any such changes as soon as possible. In the case of major changes, such as cancellations due to insufficient bookings, you will receive a full refund. The company will not be liable for any further compensation.
Departure / Return Times
It is your responsibility to arrive at your departure point on time. We recommend arriving at least 5 minutes before the scheduled time.
We cannot be held responsible for any loss or expenses incurred due to late arrival.
Drivers will try to locate missing passengers and may wait for a reasonable period.
However, if a delay occurs, early notification is essential to avoid disrupting the schedule for other passengers.
The same applies to the return journey.
Passenger Conduct
We reserve the right to refuse service or terminate a booking if a passenger’s behaviour is deemed likely to cause harm, distress, or discomfort to others, staff, or property. In such cases, no refunds will be issued, and we will not be liable for any compensation.
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